Privacy Policy
Last updated: April 2026
Ritual Aura ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at www.ritual-aura.com or contact us to make a booking.
1. Information We Collect
We may collect the following types of personal information:
- Your name and contact details (phone number, email address)
- Booking and appointment information
- Messages you send us via WhatsApp, Instagram, email, or Facebook
- Basic website usage data collected through analytics tools
2. How We Use Your Information
We use your personal information to:
- Confirm and manage your appointments
- Respond to your enquiries
- Send appointment reminders where you have consented
- Improve our services and website experience
3. How We Store Your Data
Your data is stored securely and we take appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure. We retain personal data only for as long as necessary to provide our services and comply with legal obligations.
4. Sharing Your Data
We do not sell or share your personal information with third parties for marketing purposes. We may share data with third-party service providers (such as booking or messaging platforms) solely to operate our business, and only where those providers maintain appropriate data protection standards.
5. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
6. Cookies
Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser preferences. We do not use cookies for advertising purposes.
7. Third-Party Links
Our website may contain links to third-party platforms including Instagram and Facebook. We are not responsible for the privacy practices of those platforms and encourage you to review their own privacy policies.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Ritual Aura
33 London Road, Widley
Waterlooville, Hampshire, PO7 5AS
ritualaura.headspa@gmail.com